Planning a mailbox installation in Memphis

By Mailbox Bros Memphis · Updated October 28, 2026

A useful mailbox estimate starts with the whole setup, not just the box. A replacement on an existing post, a new post-and-box package, and a custom masonry column involve different materials and preparation. Use this checklist before booking service in Memphis, Germantown, Collierville, Bartlett, Lakeland, or Arlington.

Send photos that show the full job

• One wide view from the road showing the mailbox, curb or shoulder, driveway, and nearby pavement.
• Close views of the door, mounting bracket, post at ground level, and visible footing.
• The delivery address, ZIP code, selected product link, and whether you already own the mailbox and post.
• Any written HOA specifications, approved model numbers, finish requirements, or address-number layout.

Take photos from a safe position on your property. If the existing post was hit or the ground is disturbed, say so. Photos help identify questions for the estimate; they cannot confirm the condition of buried concrete or concealed damage.

Separate design approval from delivery placement

An HOA may specify the appearance of the mailbox, while the post office determines the delivery arrangement. Confirm both before ordering a special finish or custom plaque. A neighboring mailbox can show the intended style, but its placement is not proof that a new location is approved.

USPS guidance places the bottom of the mailbox or mail entry 41–45 inches above the road surface and 6–8 inches behind the curb. For a road without a raised curb, ask the local postmaster about placement. Custom mailbox plans also need postmaster review. A brick or stone proposal needs a separate review of roadside support and site conditions.

Allow time for underground utility marking

Tennessee 811 requires at least three working days of advance notice for a normal locate request, excluding weekends and holidays. Confirm the assigned start time and utility responses before excavation. Privately owned lines may require separate locating. Tell the installer about irrigation, lighting, or other buried equipment you know about.

Confirm the parts and removal scope

A mailbox sold without its post, mounting board, adapter, or fasteners may need additional parts. Send the complete product listing before the appointment. For a customer-supplied kit, confirm everything has arrived and keep the packaging and instructions available.

Ask the estimate to distinguish the mailbox and post, installation labor, selected numbers, standard removal, and nonstandard work. A large concrete footing, masonry demolition, or difficult access can change the scope. Do not assume the price of a standard post removal covers an old brick column.

Choose a date after the scope is settled

Online appointment options begin at least five calendar days ahead. Special-order parts, HOA review, utility markings, masonry work, and site conditions can require more time. Confirm those items before treating a selected date as a final installation commitment. On installation day, provide clear access and keep pets away from the work area.